Support · Contact and data requests

One address, and a person who answers it.

This page describes how to reach support and how to request deletion of your data.

How to reach support

Email support@agentworkflowreliability.com and include the email address on your account. Support covers service, billing, privacy, and deletion requests for this product. Requests are acknowledged within two business days.

This is a founder-operated service. There is no 24/7 coverage and no emergency channel.

How to request deletion

Send the request from your account email address to support@agentworkflowreliability.com. We may require a signed-in confirmation before deleting. After a verified deletion request, we delete primary application records within 30 days, except limited billing or legal records that must be retained. Cancellation does not itself delete account data, so request deletion separately when wanted.

What happens to backups

Supabase daily backups under the current production plan are retained for up to seven days. A deleted record may remain in an encrypted backup until that backup expires. Backups are used only for disaster recovery; if a backup is restored, verified deletion requests are re-applied. Stripe may retain payment records under its legal and financial obligations.

Cancellation and refunds

Cancellation and refund terms are published on the Terms page. You can cancel at any time by emailing support@agentworkflowreliability.com or through the Stripe customer portal from your dashboard.

Data we hold

The Privacy notice lists what the application stores and which processors receive it: Supabase, Stripe, PostHog, and AgentMail.